Some of our clients need to partially or
completely own their nearshore operation.
The setup process starts with a call or video conference, we are so interested to know you! We tell you who we are, what we do, we share with you our experience. This is the first step to take care of you.
Our streamlined process leads you from initial contact to hiring your own virtual staff in Mexico.
PROPOSAL & ACCEPTANCE
Once your offshore operation is well-defined, we can work out a service delivery and pricing model and present this to you in a detailed proposal. There will undoubtedly be a certain level of back-and-forth before we reach an agreement on our basic terms of service and our pricing.
At this stage, we will formalize it in a formal services agreement which will contain all the details of your nearshore operations, our service delivery we may have agreed to.
The talent requirements identified in Step 2 are translated into a staffing plan which gives all the details on the different job profiles, headcounts, and go-live dates for each position. Our Talent Acquisition department will use this staffing plan to source candidates and run through the agreed screening process. In the end, it is up to you to decide how involved you will be with screening and selection.
Our IT department will work with our facilities and acquisition team in getting all the IT and infrastructure assets in place. Typically, our IT department will work with our client’s IT department to establish the characteristics of the equipment to use and will work on the leasing of it through our providers.
With all the infrastructure resources, talent resources, and management framework in place, your nearshore operation can now go live and start operations. The go-live is typically celebrated with your management and stakeholders present on location in Mexico.
After go-live, your offshore operation will roll into normal daily operations. The management framework will kick into action and assure that your nearshore operation is performing well. ScreenIT operations group and support departments will make sure any operational issue is addressed immediately. At the end, your success is our success.
BENEFITS FOR YOUR
To set up a captive (wholly-owned local subsidiary) requires a lot of investments in terms of due diligence, infrastructure, and consultancy fees. By leveraging the knowledge and resources of an existing partner, you can enter a market very rapidly.
Furthermore, virtual captive rates are generally a lot lower than third party outsourcing rates because much of the operational delivery responsibility and performance risk still reside largely with the client.
To set up a captive center in an unknown geography can be very risky. How much do you really know about Mexico and its legal and regulatory systems? By operating under the umbrella of a local partner, you can learn more about the new region before deciding to operate there independently (Build-Operate-Transfer).
Furthermore, since there are no long-term investments, the overall risk of the entire operation is greatly reduced.
To set up a captive center takes a long time (6-9 months on average). A local provider like ScreenIT already has the infrastructure, management, overhead, and processes in place to be up and running in a matter of weeks.
For many companies, virtual captives can provide the right balance between risk and control. The client would retain full control over the entire operation including its people, infrastructure, and processes.
However, much of the operational risk will be shared with a third party provider. If you will weigh risk vs control vs costs then, the virtual captive model strikes the perfect balance.
Virtual Captives can vary greatly in scope and complexity and there are a number of pricing models we can apply to our services.
For smaller scale virtual captives, we will use the pricing model of our Offshore Staff Leasing services.
For more complex operations, we will create a transparent pricing model based on:
DIRECT PERSONNEL COSTS
These include the total costs of the base salaries, taxes, and benefits of your staff. These costs will be openly shared with you and you can directly budget and control all these personnel-related costs.
These are the fees we charge for providing necessary infrastructure and tools including office space, workstation hardware and software, servers and networking equipment, telecommunications, and other facilities.
These are the fees we charge for providing and support services. These operations typically include management, IT and technical support, manpower acquisition, human resources management, finance and accounting, legal support, facility management, security, etc.